Privacy Policy

At Food House Group, accessible from https://foodhous.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and physical locations.

Information We Collect

We collect information to provide better services to our customers. The types of information we collect include:

• Personal identification information (name, email address, phone number, etc.)
• Payment details when you make purchases or bookings
• Delivery addresses and contact details for order fulfillment
• Usage data such as website interactions, preferences, and browsing behavior
• Feedback and communications you provide to us

How We Use Your Information

Your information is used to:

• Process orders and provide services efficiently
• Communicate with you about your orders, promotions, and updates
• Improve our products, services, and customer experience
• Ensure compliance with legal obligations and protect against fraud
• Personalize your experience on our platforms

Information Sharing and Disclosure

We respect your privacy and will not sell or rent your personal information. We may share your information with:

• Trusted partners and service providers who assist in operations (e.g., delivery services, payment processors)
• Law enforcement or regulatory authorities when required by law
• In case of business transfers such as mergers or acquisitions, with appropriate safeguards

Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encryption, and access controls.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and provide personalized content. You can manage cookie preferences through your browser settings.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion or restriction of your data in certain circumstances
• Opt-out of marketing communications at any time
• Raise concerns about how your data is handled

To exercise these rights, please contact us at info@foodhousecafe.com or through our customer service channels.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy and comply with legal requirements.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it promptly.

Changes to This Privacy Policy

Food House Group may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes. Continued use of our services after modifications constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: info@foodhousecafe.com
Phone: +966 11 235 7907 (Riyadh Office)
Address: Al Anwar Road, Al Khalidiya, Riyadh

Thank you for trusting Food House Group with your personal information.